OTAs do most of the heavy lifting for most hotels — and take their commission for it. Our performance practice exists to tilt that balance: direct bookings as the dominant channel, paid acquisition aimed at the guests who will book the suite rather than the studio, and reporting that shows you exactly which dollar moved which night.
Google and Bing. Brand defence, generic acquisition, and long-tail bookings. Tight account structure, surgical bidding.
Meta, TikTok, Pinterest. Creative production in-house, distribution against high-LTV segments only.
Audit, prioritise, ship. Small weekly improvements to the booking engine outpace large redesigns every time.
Pre-arrival, on-property, post-stay. The one channel where you own the audience — used like you mean it.
Server-side tracking, multi-touch attribution, and a single source of truth that survives Apple updates and ad-blocker turnover.
Tracking, accounts, booking engine, and the last eighteen months of performance data. Findings inside two weeks.
Server-side tracking, naming conventions, audience taxonomy. Boring work that compounds for years.
Campaigns live across paid search and paid social by week six, with creative produced in-house.
Weekly experiments, monthly creative refresh, quarterly strategy review.
By month four, direct bookings shift from supplement to primary channel — and you can read it in the P&L.