Terms and Conditions

Vicinity Agency

Last updated: 30 September 2026

These terms govern your use of vicinityagency.com (the "Site"), operated by Vicinity Agency (Pty) Ltd, trading as Vicinity Agency ("Vicinity", "we", "us"). By using the Site, you agree to these terms. Separate signed proposals, service agreements, and statements of work govern client services and take precedence over these Site terms where they conflict.

1. About the Site and eligibility

The Site provides information about our branding and marketing services and a private client-room feature for invited clients. It is intended for business visitors. If you use it on behalf of an organisation, you confirm you are authorised to do so.

2. Intellectual property and client material

Site material is owned by Vicinity or used with permission from clients, creators, and other rights holders. Client names, marks, photographs, and project work remain the property of their respective owners. You may view and share links to public Site material for personal, non-commercial reference. Any other copying, adaptation, or commercial use requires permission from the relevant rights holder. Contact us if you believe material is being used without authorisation.

3. Acceptable use

Do not use the Site unlawfully, attempt unauthorised access, introduce harmful code, scrape it in a way that disrupts the Site or violates law, or misrepresent your identity or affiliation. We may restrict access where needed to protect the Site, users, or our rights.

4. Enquiries and client rooms

An enquiry does not itself create a client relationship or obligate either party to proceed. A client engagement begins under a separate written agreement. Private client-room access is for the invited client and should not be shared without permission. Do not submit information you are not authorised to share.

5. Site content and external links

Articles, examples, and case studies are general information, not legal, financial, or professional advice. We take reasonable care with published material, but examples may be illustrative and outcomes vary by client and context. External links are provided for convenience; the linked provider controls its own content and practices.

6. Availability and liability

We aim to keep the Site available and accurate, but do not promise uninterrupted access or that every item is current or error-free. To the extent permitted by law, we exclude liability for indirect or consequential loss arising from use of the Site. Nothing in these terms excludes or limits a right, remedy, or liability that applicable law does not allow us to exclude or limit. Any term limiting liability or requiring an indemnity applies only to the extent lawful and must be brought to a consumer's attention as required by law.

7. Applicable law

These terms are governed by South African law, subject to mandatory consumer-protection and jurisdictional rules that apply to you. Nothing here removes rights you cannot waive under applicable law.

8. Changes

We may revise these terms by posting an updated version with a revised date. Changes apply from publication to future use of the Site. Any change to a separate client agreement must follow that agreement's variation process.

9. Contact

Vicinity Agency (Pty) Ltd Registration number: 2026/387837/07 Directors: Claudia Ann Freese and Cameron Spangenberg 219 Klip Street, Vryheid, KwaZulu-Natal, 3100, South Africa hello@vicinityagency.com